🌿 ACS CONNECT

Simplify Travel Bookings, Payments, and Service Management in One Seamless Portal

Stay seamlessly connected with agents, clients, and CRMtravel through one convenient platform. Manage bookings, share important documents, monitor service updates, process payments, and collaborate with your operations team effortlessly—all from anywhere, at any time.

Trusted by 500+ Travel Partners

All-in-One
B2B & B2C CRM Platform

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What is ACS Connect?

ACS Connect is a secure, web-based platform that enables travel agents and their clients to manage travel operations, bookings, payments, and related services seamlessly from one convenient online portal.

It seamlessly integrates with CRMtravel software, giving users instant access to up-to-date booking information, payment records, vouchers, invoices, documents, proposals, and customer communications—all conveniently managed through a single, centralised platform.

Who Can Use ACS Connect

Fast, reliable testing you can count on.

Person
Test Kits
Travel Agents

Competitive pricing, a wide range of options, and fast booking support. Reliable, hassle-free travel solutions for agents.

Corporate Clients

Cost-effective, policy-compliant corporate travel management. Simplified bookings, better control, and smarter expense optimization.

B2B Partners

Scalable solutions, transparent pricing, and reliable support. A committed partnership focused on long-term growth and shared success.

Direct Travellerss

Easy bookings and great deals with complete support. Enjoy safe, comfortable, and stress-free travel.

Login & Access

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Smart Login Code

A secure, system-generated code that ensures quick user verification while keeping access strictly controlled.

📧

Verified Email Login

Log in with your registered email address and enjoy secure access through built-in verification.

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Encrypted Password

Advanced encryption safeguards passwords and sensitive user data with reliable, industry-grade security.

Enterprise-grade security with role-based permissions

Key Capabilities of ACS System (Booking Management)

dashboard

Agents & Clients can

View all bookings anytime

Check live booking status

(Processing | Confirmed | Cancelled | Hold | Pending)

Track bookings using Booking Reference Number

View complete booking details

  • Travel Dates
  • Destination Name
  • Passenger Details
  • Enquiry Date
  • Service Status
Proposals & Package Handling
  • View all shared proposals
  • Book directly from ACS
  • Send booking enquiries
  • Request amendments/modifications
  • View Suggested Packages & Offer Details
Communication & Support

Real-time Live Chat with

  • Sales Team
  • Operations Team

Notifications & Alerts

Reminders & Follow-ups

Document Management

Agents/Clients can upload

  • Guest Passports
  • PAN / Aadhar
  • Flight Tickets
  • Other Travel Documents

Uploaded documents appear instantly inside CRMTravel software—So your internal team does not need to re-upload manually.

Payments & Financial Control
  • View Pending Payments
  • View Payment History
  • Download Payment Reports
  • Receive Payment Reminders
  • Pay Securely (If payment gateway enabled)
Daily Activity & Movement Chart (For Agents)

Agents get a real-time operational dashboard

  • Arrival Details
  • Departure Details
  • Pickup & Drop Services
  • Guest Wise Service Status

Helps agents manage guest servicing more efficiently.

Invoices & Vouchers
  • View all Invoices
  • Download Vouchers
  • Download Confirmations
  • Access Anytime
Feedback System

Agents/Clients can submit feedback for every booking to

  • Improve service quality
  • Strengthen relationship
  • Provide transparency
My Profile
  • Update profile details
  • Change Password
Benefits of ACS Connect
  • 24×7 Access to Booking Information
  • Saves Time & Communication Efforts
  • Reduces Manual Work for CRM Users
  • Improves Transparency & Trust
  • Speeds Up Booking Process
  • Enhances Customer Satisfaction
Data Security & Reliability
  • Secure Login
  • Real-Time Sync with CRMTravel
  • Role Based Access
How It Works
  • Login to ACS Connect
  • Access Bookings, Payments, Proposals & Documents
  • Take Actions – Book / Upload / Confirm / Pay / Chat
  • Everything Syncs Automatically with CRMTravel System
Reports Available
  • Pending Payments Report
  • Payment History
  • Booking Status Report
  • Document Status Report

Frequently Asked Questions

1 What is ACS Connect in CRMtravel?

ACS Connect is a secure cloud-based portal integrated with CRMtravel that allows travel agents, clients, and partners to manage bookings, documents, payments, invoices, and communication in one centralized system.

2Who can use ACS Connect?

ACS Connect can be used by:

  • ● Travel agents
  • ● Corporate clients
  • ● B2B travel partners
  • ● Direct travelers

It is designed to streamline travel operations for both business and end users.

3 Is ACS Connect linked with CRMtravel software?

Yes, ACS Connect is fully integrated with CRMtravel. Any updates such as bookings, payments, documents, or status changes are synced in real time with the CRM system.

4Can I manage my travel bookings through ACS Connect?

Yes, users can view, track, and manage all travel bookings including:

  • ● Booking status (Confirmed, Pending, Cancelled, Hold)
  • ● Passenger details
  • ● Travel dates and destinations
  • ● Service updates

5 Does ACS Connect support document upload?

Yes, ACS Connect allows secure document uploads such as:

  • ● Passport copies
  • ● ID proof (PAN/Aadhaar)
  • ● Tickets and vouchers
  • ● Other travel-related documents

All files are securely stored and accessible within the system.

6 Can I download invoices and vouchers from ACS Connect?

Yes, users can easily download:

  • ● Invoices
  • ● Booking vouchers
  • ● Payment receipts
  • ● Confirmation documents
All documents are available 24/7 for instant access.

7 Is ACS Connect secure for payments and data?

YYes, ACS Connect uses enterprise-level security including:

  • ● Encrypted login system
  • ● Role-based access control
  • ● Secure data storage
  • ● Protected payment processing

8 Can I track payments in ACS Connect?

Yes, users can track:

  • ● Pending payments
  • ● Payment history
  • ● Payment status updates
  • ● Financial reports
This helps maintain complete financial transparency.
ACS CONNECT

Want to Experience ACS Connect?

Schedule a demo today and empower your travel business with smart connectivity, faster bookings, and complete control.

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